Refund Policy

This is the return policy for RootsGro.com. Customers have 30 calendar days from the date of purchase to return the product for a refund, as long as the product is in the same condition that it was received and is not damaged in any way. Upon receipt of the returned item, the company’s team of professionals will inspect it and process the refund, which will be credited to the original payment method. It may take 5 to 10 business days for the refund to show up on a credit card statement. If the product is damaged or the return is initiated after 30 calendar days have passed, the customer will not be eligible for a refund. If there are any questions or concerns, customers can contact the company’s customer support team for assistance.